We consider our customers’ expectations in how we present ourselves and our work environment. This commitment is reflected in our manner, expression and concern.

Cheerfulness

We greet everyone with a smile, make eye contact, address everyone by name when possible, introduce ourselves and always wear our name badge. This commitment is reflected in our friendliness and respect.

Commitment to Co-Workers

We are linked by a common purpose: serving our patients, our community and one another in a Christian environment. This commitment is reflected in our respect and service to each other.

Communication

We are committed to understanding our customers so we may fully understand their needs. This commitment is reflected in our verbal and non-verbal messages.

Customer Waiting

We recognize that time is very valuable to our customers. This commitment is reflected in our prompt service, communication and compassion.

Privacy

We understand the importance of our customers’ right to privacy and modesty. This commitment is reflected by maintaining a secure, respectful and trusting environment.

Quality

We respect diversity and treat all people equally without regard to position. This commitment is reflected in the equal treatment, genuine care and respect for our customers and each other.

Safety Awareness

We all share in the responsibility of maintaining a safe and clean environment. This commitment is reflected by our personal leadership, actions and attitudes.

Sense of Ownership

We take pride in what we do for our customers. This commitment is reflected by the recognition that our work is a reflection of ourselves.

Sense of Mission

We are committed to our mission statement, which emphasizes Christian service in all we do. This commitment is reflected by our efforts to promote the mental, spiritual and physical health of our customers.