Why Hendrick?

For more than 85 years, the Hendrick name has been the first name in healthcare in Abilene, Texas, and the Texas Midwest. As the first healthcare network to establish a true system of services, the Hendrick name reigns over a 504-bed medical center, a women’s center, rehabilitation hospital, cancer center and numerous other valuable services.

Hendrick Medical Center is one of only four organizations worldwide to be honored with the Gallup Great Workplace Award for five years in a row. In 2007, Hendrick was among 12 organizations worldwide to receive the first Gallup Great Workplace Awards. Based on survey results and Hendrick’s workplace engagement practices, the Gallup Great Workplace Award honors Hendrick as one of the most engaged and productive workforces in the world.

Our History
Hendrick was the first hospital to permanently serve the Texas Midwest when its doors opened in 1924. During the Great Depression, it was the first hospital people of the Big Country area rallied behind to keep the doors open when money was scarce. Mr. and Mrs. Thomas Hendrick, for whom the institution was named, made the first major financial gift to the hospital. Through the years it has been the first in the area to offer specialized services, creating departments to fill needs such as physical medicine, nuclear medicine, spiritual care and much more.

Our Commitment to Quality Healthcare
Hendrick has been the first to offer aggressive, innovative treatments and preventive healthcare measures ranging from services such as cancer screenings and pre-natal education courses to electro-physiology procedures and pediatric intensive care.

Providing the strength of a complete system of health services available in their own backyards, most of the citizens of Abilene and the 22 counties that surround it look to Hendrick as their first choice for healthcare. In fact, one in seven Abilenians prefer Hendrick over other healthcare facilities for their healthcare needs.

Hendrick is an institution where people can feel a strong sense of belonging – an advanced medical provider the people of the Texas Midwest can call their own.
Hendrick Medical Center is one of seven healthcare institutions affiliated with the Baptist General Convention of Texas. As part of Hendrick Medical Center, the hospital is licensed for 504 beds. About 2,700 staff members create the Hendrick Medical Center team of employees. And people of all ages and races, men and women receive precision care at Hendrick every day, regardless of their ability to pay.

As a committed healthcare provider, medical, community and patient education has always been an important aspect of Hendrick Medical Center. From its original charter, one aspect of its mission was to provide for a school for nurses. Now housed on the Hendrick main campus, the Patty Hanks Shelton School of Nursing is affiliated with three universities located in Abilene. Hendrick also operates a School of Radiography and a School of Respiratory Care.

There are numerous ways Hendrick is involved in the community, not just from a healthcare perspective, but from the various services Hendrick provides to the community.

Hendrick Mission
The mission of Hendrick Medical Center is to deliver high quality healthcare emphasizing excellence and compassion consistent with the healing ministry of Jesus Christ.

The mission designed more than 85 years ago is the core of the mission today, and it will remain so as Hendrick Medical Center moves into the future, striving to provide high quality healthcare services in an atmosphere of excellence and Christian service for all people, regardless of their race, religion or the way they are able to pay

As employees of Hendrick Medical Center, we work together to fulfill our mission by living these values:

Integrity – We believe in being consistently honest and trustworthy
In whatever role we perform, we can be trusted to strive for excellence in every situation. Every day, through the choices we make, we demonstrate accountability to those we serve by being open, ethical and honest. In an environment of trust, we are able to keep our promises, admit our mistakes and fulfill a faithful balance of our core values.

Teamwork – We believe that together everyone achieves more
Because people are the source of our success, we value and trust the role that each person, department and discipline plays in accomplishing our purpose. We seek to understand the many ways in which we are dependent on each other, so we are able to create enduring relationships among ourselves, our patients and our customers.

Quality – We believe in setting high standards and dedicating ourselves to continuous improvement
Because caring for people is the foundation of what we do, every person, no matter what role he or she performs in the operations of the system, is committed to achieving and maintaining a high standard of excellence. We seek continuous quality improvement and measure our successes in order to be the very best.

Compassion – We believe in seeking ways to ease suffering, promote healing and encourage hope
We maintain an environment of care that nurtures body, mind and spirit. We respect our patients, their concerns, rights and expectations. We strive to earn their loyalty by anticipating their needs and fostering respect for their individual dignity.