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Conference Center Coordination

There are more than a dozen rooms available for business seminars, luncheons or conferences, including the Auxiliary Conference Center. Rooms can be reserved on an hourly or full-day availability. Available services include a professional coordinator, room set-up and clean-up, linen service, coordinate flower arrangements, table or room decorations, state-of-the-art audio/visual equipment including video/teleconferences, full catering service and convenient parking. Available rooms are located on the campus of Hendrick Medical Center, 1900 Pine St. and the Shelton Building, 2000 Pine St. in Abilene, Texas. Fore more information for reservations, please contact Kim French, conference coordinator at 325-670-3401.

FirstChoice Membership Club

FirstChoice Membership Club is a customer service program designed to promote a healthy lifestyle for its members. The annual fee for FirstChoice membership is $25. FirstChoice members receive numerous discounted and free benefits. These benefits are activated each year membership is renewed. A FirstChoice representative may be contacted at 325.670.2500 for personal membership assistance.

FirstChoice is available to anyone as part of Hendrick's continuing efforts to provide comprehensive and innovative healthcare.

Dependents under age 18, also covered by insurance, are included in the sponsor's membership.

Discounted Services

  • Avis Lube Centers of Abilene
  • Hendrick Health Club
  • Gary’s Floral Gallery
  • The Arrangement
  • Vera West Women’s Center
  • Hendrick Hearing HealthCare
  • Abilene Zoo
  • Abilene Philharmonic Association
  • Abilene Community Theatre
  • Children’s Performing Arts Series
  • Hendrick Medical Supply
  • Texas Midwest Optical
  • Hendrick Professional Pharmacy
  • Hendrick Center for Rehabilitation
  • The Gift Shop at Hendrick
  • The Archway Café at Hendrick
  • YMCA of Abilene
  • Defensive Driving
  • Hendrick Health System Lifeline

Lactation Consultation

Certified lactation consultants are part of our commitment to provide excellent service for women and children. Consultants help get new families off to a great start through Women's Health Services. Consultations are available by appointment. Consultants are also available for phone or e-mail inquiries. We would love to hear from you!

  • Coordinators: Jan Rud and Donna Hanson
  • Phone: 325.670.4504, Monday through Friday, 8 a.m. - 5 p.m.; after hours, please leave a message and you will receive a call-back the next day.

Patient Relations

The Patient Relations Department at Hendrick provides patient representatives who serve as facilitators in meeting the needs of patients, families and visitors. These patient representatives visit each newly admitted patient to inform them of services available through Patient Relations. Questions, concerns, compliments and special needs can be directed to Patient Relations 325.670.2915, 7 a.m. to 3 p.m., Monday through Friday. On evenings and weekends, the charge nurse or the house supervisor is available for consultation and assistance.

Patient satisfaction surveys are mailed to each patient requesting opinions and comments regarding the care and service received during their hospital stay. Each returned survey with significant concerns will be brought to the attention of the appropriate department director and/or vice president.

Physician Relations and Recruitment

The Physician Relations and Recruitment Department serves as a liaison for the physician, their office staff and Hendrick Medical Center. This department provides updated information to the physician and their office staff related to practice management.

Physician recruitment is provided for Hendrick via the Physician Recruitment Committee. Designated specialties that are to be recruited are identified by the Physician Recruitment Committee.

For more information submit online or contact Physician Relations or 325.670.3528

Rainbows Support Group

For children suffering loss from death or divorce, a service of Hendrick Hospice Care.

Team Hendrick Sports

Team Hendrick Sports is the Sports Medicine Program of Hendrick Center for Rehabilitation and the Hendrick Medical Center. We are located in Hendrick Center for Rehabilitation, a state-of-the-art rehabilitation facility. Our staff consists of Physical Therapists, Athletic Trainers and Technicians, all of whom are trained and experienced in the prevention, treatment and rehabilitation of the active individual. Various educational opportunities and community services are provided through Team Hendrick Sports. Our goal is to provide the active individuals of our area with comprehensive and professional Sports Medicine services. In order to meet this goal, we are able to coordinate with various other service providers in the Hendrick network.

Volunteer Services

The Volunteer Services Department provides volunteers throughout the medical center to assist hospital staff in performance of non-medical duties in an attempt to improve quality of service rendered to patients and customers.

The volunteers staff areas such as information desks, the gift shop, the outpatient surgical area, admission, the critical care waiting area and mail delivery service. The Junior Volunteer program is administered through this office to stimulate young peoples' I interest in health careers and to encourage growth and development of interpersonal relationships.

For more information, please contact Hendrick Volunteer Services or 325.670.3530.

 

 
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Hendrick Medical Center
1900 Pine St. • Abilene, Texas 79601 • 325.670.2000